UWT-100 Connection Issues - Revision history

Skoffel: Edited 2.4 GHZ section - pushing live

2020-03-16T19:51:34Z

Edited 2.4 GHZ section - pushing live

← Older revision		Revision as of 19:51, 16 March 2020
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	'''Problem:''' I do not see my WiFi name listed in the options to connect.		'''Problem:''' I do not see my WiFi name listed in the options to connect.

	'''Solution:''' The UWT-100 communicates over WiFi via the 2.4 GHz band. If your router is dual-band or 5 ~~Ghz~~ band only, you may not be able to see that network. Both battery life and WiFi range are improved when communicating on the 2.4 GHz band. If using a computer interface like JMRI, make sure the computer is connected to the same 2.4 GHz network that the throttle is connected to.		'''Solution:''' The UWT-100 communicates over WiFi via the 2.4 GHz band. If your router is dual-band or 5 GHz band only, you may not be able to see that network. Both battery life and WiFi range are improved when communicating on the 2.4 GHz band. If using a computer interface like JMRI, make sure the computer is connected to the same 2.4 GHz network that the throttle is connected to.

	'''Problem:''' You have not yet connected to a WiFi network.		'''Problem:''' You have not yet connected to a WiFi network.

Dan Mycio: Clarification to 2.4GHz band solution under WiFi troubleshooting section.

2020-03-16T19:49:27Z

Clarification to 2.4GHz band solution under WiFi troubleshooting section.

← Older revision		Revision as of 19:49, 16 March 2020
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	This section will help you troubleshoot your network connection after a “No WiFi found” error. If no WiFi is found, there are a few likely causes:		This section will help you troubleshoot your network connection after a “No WiFi found” error. If no WiFi is found, there are a few likely causes:

	'''Problem:''' Your router or WiFi network is not turned on or is otherwise ~~inoperational~~.		'''Problem:''' Your router or WiFi network is not turned on or is otherwise in-operational.

	'''Solution:''' Restart your WiFi device or router, and check for error messages or warning lights.		'''Solution:''' Restart your WiFi device or router, and check for error messages or warning lights.

	'''Problem:''' ~~Your UWT-100 is only discovering~~ the ~~2.4 GHz band from your dual-band router~~.		'''Problem:''' I do not see my WiFi name listed in the options to connect.

	'''Solution:''' The UWT-100 communicates ~~only~~ via the 2.4 GHz band. Both battery life and WiFi range are improved when communicating on the 2.4 GHz band. If using a computer interface like JMRI, make sure the computer is connected to the same 2.4 GHz network that the throttle is connected to.		'''Solution:''' The UWT-100 communicates over WiFi via the 2.4 GHz band. If your router is dual-band or 5 Ghz band only, you may not be able to see that network. Both battery life and WiFi range are improved when communicating on the 2.4 GHz band. If using a computer interface like JMRI, make sure the computer is connected to the same 2.4 GHz network that the throttle is connected to.

	'''Problem:''' You have not yet connected to a WiFi network.		'''Problem:''' You have not yet connected to a WiFi network.

Skoffel: 2.4 GHz band info

2020-03-16T19:44:22Z

2.4 GHz band info

← Older revision		Revision as of 19:44, 16 March 2020
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	'''Solution:''' Restart your WiFi device or router, and check for error messages or warning lights.		'''Solution:''' Restart your WiFi device or router, and check for error messages or warning lights.

			'''Problem:''' Your UWT-100 is only discovering the 2.4 GHz band from your dual-band router.

			'''Solution:''' The UWT-100 communicates only via the 2.4 GHz band. Both battery life and WiFi range are improved when communicating on the 2.4 GHz band. If using a computer interface like JMRI, make sure the computer is connected to the same 2.4 GHz network that the throttle is connected to.

	'''Problem:''' You have not yet connected to a WiFi network.		'''Problem:''' You have not yet connected to a WiFi network.

Skoffel: /* Troubleshooting the Server Connection */

2020-03-05T15:31:19Z

Troubleshooting the Server Connection

← Older revision		Revision as of 15:31, 5 March 2020
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	==Troubleshooting the Server Connection==		==Troubleshooting the Server Connection==
			[[File:JMRI WiThrottle Server IP Port.png\|alt=JMRI WiThrottle Server window with IP Address and Port Number identified\|thumb\|JMRI WiThrottle Server window with IP Address and Port Number identified]]
	This section will help you troubleshoot your server connection in the event the 'Server not found' prompt is displayed.		This section will help you troubleshoot your server connection in the event the 'Server not found' prompt is displayed.

Skoffel: Bolding

2020-03-05T15:13:14Z

Bolding

Skoffel: /* Troubleshooting the Server Connection */

2020-03-04T17:21:32Z

Troubleshooting the Server Connection

← Older revision		Revision as of 17:21, 4 March 2020
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	Problem: mDNS failed to find the WiThrottle server.		Problem: mDNS failed to find the WiThrottle server.

	Solution: MDNS is a WiFi protocol which is used to automatically load the IP address and Port number of a server connection. mDNS does not work with all WiFI networks and can fail. If you use phone apps, you may be familiar with manually entering the IP address and Port number of your JMRI WiThrottle server. The UWT-100 is also capable of doing this. Select "Set IP address" from the 'Server not found' menu and set the IP address and port number as indicated on your WiThrottle protocol server window in JMRI. After entering the IP address and Port number once, the throttle will retain this information when reconnecting in future sessions.		Solution: MDNS is a WiFi protocol which is used to automatically load the IP address and Port number of a server connection. mDNS does not work with all WiFI networks and can fail. If you use phone apps, you may be familiar with manually entering the IP address and Port number of your JMRI WiThrottle server. The UWT-100 is also capable of doing this. Select "Set IP address" from the 'Server not found' menu and set the IP address and port number as indicated on your WiThrottle protocol server window in JMRI. After entering the IP address and Port number once, the throttle will retain this information when reconnecting in future sessions.

Skoffel: /* Troubleshooting an LNWI Connection */

2020-03-04T17:21:02Z

Troubleshooting an LNWI Connection

← Older revision		Revision as of 17:21, 4 March 2020
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	== Troubleshooting an LNWI Connection ==		== Troubleshooting an LNWI Connection ==

	1f you are unable to establish a connection with your LNWI device, follow the steps below:		If you are unable to establish a connection with your LNWI device, follow the steps below:

	1. As simple as this sounds, turning the LNWI device off and on again will often solve connection issues.		1. As simple as this sounds, turning the LNWI device off and on again will often solve connection issues.

Skoffel: /* Troubleshooting the WiFi connection */

2020-03-04T17:20:49Z

Troubleshooting the WiFi connection

← Older revision		Revision as of 17:20, 4 March 2020
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	Solution: Restart your WiFi device or router, and check for error messages or warning lights.		Solution: Restart your WiFi device or router, and check for error messages or warning lights.


	Problem: You have not yet connected to a WiFi network.		Problem: You have not yet connected to a WiFi network.

	Solution: Follow the steps in the Connecting to a WiFi section to establish a connection.		Solution: Follow the steps in the Connecting to a WiFi section to establish a connection.


	Problem: Your WiFi password was entered incorrectly.		Problem: Your WiFi password was entered incorrectly.

Skoffel at 17:20, 4 March 2020

2020-03-04T17:20:38Z

← Older revision		Revision as of 17:20, 4 March 2020
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	Problem: The wrong connection mode is selected.		Problem: The wrong connection mode is selected.

	Solution: Use the menu option ~~labled~~ 'Auto-detect LCC/WT' or 'Change LCC/WT Mode' and select the correct connection mode. An asterisk (*) will appear next to the active mode.		Solution: Use the menu option labeled 'Auto-detect LCC/WT' or 'Change LCC/WT Mode' and select the correct connection mode. An asterisk (*) will appear next to the active mode.

	Tip: Until TCS releases the Command Station, JMRI, LNWI, and all other potential connections communicate via the WiThrottle protocol. If your connection mode is set to "LCC" for the connection to your layout, change this to "WT" for WiThrottle protocol. LCC mode will be directly supported by the TCS Command Station and other LCC devices, and is currently used for throttle firmware updates with the TCS DEPOT software.		Tip: Until TCS releases the Command Station, JMRI, LNWI, and all other potential connections communicate via the WiThrottle protocol. If your connection mode is set to "LCC" for the connection to your layout, change this to "WT" for WiThrottle protocol. LCC mode will be directly supported by the TCS Command Station and other LCC devices, and is currently used for throttle firmware updates with the TCS DEPOT software.
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	== Troubleshooting an LNWI Connection ==		== Troubleshooting an LNWI Connection ==

			1f you are unable to establish a connection with your LNWI device, follow the steps below:

			1. As simple as this sounds, turning the LNWI device off and on again will often solve connection issues.

			2. Ensure that the number of connections to a specific LNWI devoce is not greater than four. LNWI devices have a limit of four connected devices at one time - including phones running apps like WiThrottle and Engine Driver. Turn off or disconnect one of the devices connected to the LNWI and see if the problem disappears.

			3. Check that your saved LNWI device is turned on. In situations where there are multiple LNWI devices in use, the throttle may be configured to connect to one that is not available.

Skoffel at 16:59, 4 March 2020

2020-03-04T16:59:25Z

← Older revision		Revision as of 16:59, 4 March 2020
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	Solution: Use the menu option labled 'Auto-detect LCC/WT' or 'Change LCC/WT Mode' and select the correct connection mode. An asterisk (*) will appear next to the active mode.		Solution: Use the menu option labled 'Auto-detect LCC/WT' or 'Change LCC/WT Mode' and select the correct connection mode. An asterisk (*) will appear next to the active mode.

	Until TCS releases the Command Station, JMRI, LNWI, and all other potential connections communicate via the WiThrottle protocol. If your connection mode is set to "LCC" for the connection to your layout, change this to "WT" for WiThrottle protocol. LCC mode will be directly supported by the TCS Command Station and other LCC devices, and is currently used for throttle firmware updates with the TCS DEPOT software.		Tip: Until TCS releases the Command Station, JMRI, LNWI, and all other potential connections communicate via the WiThrottle protocol. If your connection mode is set to "LCC" for the connection to your layout, change this to "WT" for WiThrottle protocol. LCC mode will be directly supported by the TCS Command Station and other LCC devices, and is currently used for throttle firmware updates with the TCS DEPOT software.

	Problem: mDNS failed to find the WiThrottle server.		Problem: mDNS failed to find the WiThrottle server.

← Older revision		Revision as of 15:13, 5 March 2020
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	== Overview ==		==Overview==
	There are two network connections that the throttle must make in order to communicate to your command station: A WiFi connection and a Server connection.		There are two network connections that the throttle must make in order to communicate to your command station: A WiFi connection and a Server connection.

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	Tip: Some devices like Digitrax LNWI and MRC WiFi Module function as both the WiFi and the Server simultaneously.		Tip: Some devices like Digitrax LNWI and MRC WiFi Module function as both the WiFi and the Server simultaneously.

	== Troubleshooting the WiFi connection ==		==Troubleshooting the WiFi connection==
	This section will help you troubleshoot your network connection after a “No WiFi found” error. If no WiFi is found, there are a few likely causes:		This section will help you troubleshoot your network connection after a “No WiFi found” error. If no WiFi is found, there are a few likely causes:

	Problem: Your router or WiFi network is not turned on or is otherwise inoperational.		'''Problem:''' Your router or WiFi network is not turned on or is otherwise inoperational.

	Solution: Restart your WiFi device or router, and check for error messages or warning lights.		'''Solution:''' Restart your WiFi device or router, and check for error messages or warning lights.

	Problem: You have not yet connected to a WiFi network.		'''Problem:''' You have not yet connected to a WiFi network.

	Solution: Follow the steps in the Connecting to a WiFi section to establish a connection.		'''Solution:''' Follow the steps in the Connecting to a WiFi section to establish a connection.

	Problem: Your WiFi password was entered incorrectly.		'''Problem:''' Your WiFi password was entered incorrectly.

	Solution: You will see the “Wrong WiFi Password” prompt. Double-check and re-enter your password.		'''Solution:''' You will see the “Wrong WiFi Password” prompt. Double-check and re-enter your password.

	== Troubleshooting the Server Connection ==		==Troubleshooting the Server Connection==

	This section will help you troubleshoot your server connection in the event the 'Server not found' prompt is displayed.		This section will help you troubleshoot your server connection in the event the 'Server not found' prompt is displayed.

	Problem: Throttle cannot connect to JMRI WiThrottle server.		'''Problem:''' Throttle cannot connect to JMRI WiThrottle server.

	Solution: Reboot your computer and command station, open JMRI, and start the WiThrottle server [Top menu: Actions > Start WiThrottle server]. Once complete, select "Try Again" on the throttle. If you are running JMRI on a Windows PC, make sure JMRI is allowed through the Windows Firewall or the throttle will not connect.		'''Solution:''' Reboot your computer and command station, open JMRI, and start the WiThrottle server [Top menu: Actions > Start WiThrottle server]. Once complete, select "Try Again" on the throttle. If you are running JMRI on a Windows PC, make sure JMRI is allowed through the Windows Firewall or the throttle will not connect.

	Problem: Command station does not respond to throttle input.		'''Problem:''' Command station does not respond to throttle input.

	Solution: If your throttle is on and appears to be operational, but there is no response from your command station, restart the command station and check your power and data connections.		'''Solution:''' If your throttle is on and appears to be operational, but there is no response from your command station, restart the command station and check your power and data connections.

	Problem: The wrong connection mode is selected.		'''Problem:''' The wrong connection mode is selected.

	Solution: Use the menu option labeled 'Auto-detect LCC/WT' or 'Change LCC/WT Mode' and select the correct connection mode. An asterisk (*) will appear next to the active mode.		'''Solution:''' Use the menu option labeled 'Auto-detect LCC/WT' or 'Change LCC/WT Mode' and select the correct connection mode. An asterisk (*) will appear next to the active mode.

	Tip: Until TCS releases the Command Station, JMRI, LNWI, and all other potential connections communicate via the WiThrottle protocol. If your connection mode is set to "LCC" for the connection to your layout, change this to "WT" for WiThrottle protocol. LCC mode will be directly supported by the TCS Command Station and other LCC devices, and is currently used for throttle firmware updates with the TCS DEPOT software.		''Tip: Until TCS releases the Command Station, JMRI, LNWI, and all other potential connections communicate via the WiThrottle protocol. If your connection mode is set to "LCC" for the connection to your layout, change this to "WT" for WiThrottle protocol. LCC mode will be directly supported by the TCS Command Station and other LCC devices, and is currently used for throttle firmware updates with the TCS DEPOT software.''

	Problem: mDNS failed to find the WiThrottle server.		'''Problem:''' mDNS failed to find the WiThrottle server.

	Solution: MDNS is a WiFi protocol which is used to automatically load the IP address and Port number of a server connection. mDNS does not work with all WiFI networks and can fail. If you use phone apps, you may be familiar with manually entering the IP address and Port number of your JMRI WiThrottle server. The UWT-100 is also capable of doing this. Select "Set IP address" from the 'Server not found' menu and set the IP address and port number as indicated on your WiThrottle protocol server window in JMRI. After entering the IP address and Port number once, the throttle will retain this information when reconnecting in future sessions.		'''Solution:''' MDNS is a WiFi protocol which is used to automatically load the IP address and Port number of a server connection. mDNS does not work with all WiFI networks and can fail. If you use phone apps, you may be familiar with manually entering the IP address and Port number of your JMRI WiThrottle server. The UWT-100 is also capable of doing this. Select "Set IP address" from the 'Server not found' menu and set the IP address and port number as indicated on your WiThrottle protocol server window in JMRI. After entering the IP address and Port number once, the throttle will retain this information when reconnecting in future sessions.

	== Troubleshooting an LNWI Connection ==		==Troubleshooting an LNWI Connection==

	If you are unable to establish a connection with your LNWI device, follow the steps below:		If you are unable to establish a connection with your LNWI device, follow the steps below: